Privacy policy

At Vayan Rugs, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  •  Name
  •  Email address
  •  Phone number
  •  Billing and shipping address

 Payment information (processed securely through trusted payment gateways)


b. Non-Personal Information

  • Browser type and device details
  • IP address
  • Pages visited, time spent, and browsing behavior
  • Cookies and tracking data for analytics and personalization


2. How We Use Your Information

Your information helps us offer a better shopping experience. We use it to:

  •  Process and confirm orders
  •  Deliver products to your address
  •  Communicate updates, offers, and service information
  •  Improve website performance and user experience
  •  Enhance security and prevent fraudulent activities
  •  Personalize content and recommend products


3. How We Store & Protect Your Data

  • We follow industry-standard security practices to safeguard your personal information.
  • Your payment details are encrypted and processed securely.
  • Only authorized personnel can access your information.

We regularly update our systems to protect against unauthorized access and cyber threats.


4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website speed and performance
  • Personalize your browsing experience
  • Track analytics for better service

  You may disable cookies in your browser settings, but some features may not work properly.


5. Sharing Your Information

We do **not** sell or trade your data.

We may share information only with:

  • Trusted service providers (delivery partners, payment gateways)
  • Analytics tools for improving site performance
  • Legal authorities, if required by law

All third-party integrations follow strict confidentiality and data-protection standards.


6. Marketing & Communication

With your permission, we may send:

  •  Newsletters
  •  New launch updates
  •  Special offers and promotions

You can unsubscribe anytime by clicking *unsubscribe* in our emails or contacting us directly.


7. Your Rights

You can request to:

  •  Access your personal data
  •  Update or correct your information
  •  Delete your data (subject to legal obligations)

 Withdraw consent for marketing communication

Write to us anytime to exercise your rights.


8. Changes to This Policy

We may occasionally update this Privacy Policy to reflect improvements or legal changes. Updated versions will always be available on this page with a revised date.


9. Contact Us

For questions, concerns, or data-related requests, you can reach us at:

Email: 

Phone:

Address: